Privacy Policy

Effective Date: 15/03/25

Coull Collabs ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website [Insert Website URL] and make purchases from our online store.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully to understand how your personal data is handled.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, create an account, or contact customer support, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
  • Payment Information: Payment details such as credit/debit card information and billing address may be collected through our third-party payment processors, but we do not store payment information on our servers.
  • Order Information: We collect details about the products you purchase, including product type, quantity, and shipping method.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. These cookies may track your browsing activity, preferences, and online behavior.
  • Communication Data: Any communication you send us, including emails, support tickets, and chat logs, will be stored.

2. How We Use Your Information

  • To Process Orders: We use your personal and order information to complete your purchases, process payments, and fulfill shipping.
  • To Improve Our Services: Your data helps us improve our website, customer service, and product offerings. We use analytics to understand user behavior and enhance the shopping experience.
  • Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, and product updates. You can opt-out at any time by following the unsubscribe instructions in emails or contacting us directly.
  • To Communicate with You: We may use your contact details to respond to inquiries, provide customer support, or notify you about order updates.
  • Legal and Compliance: We may use and disclose your personal information to comply with legal obligations or protect our rights.

3. How We Protect Your Information

We take reasonable precautions to protect your personal data and maintain its accuracy. This includes encryption for online transactions and secure storage of personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following types of entities:

  • Service Providers: We work with trusted third-party vendors who assist with payment processing, order fulfillment, and website maintenance. These service providers have access to personal data only to perform these tasks and are obligated not to disclose or use it for other purposes.
  • Legal Requirements: We may disclose your information if required by law, to enforce our site policies, or to protect the rights, property, or safety of our company, customers, or others.

5. Cookies and Tracking

We use cookies and similar technologies for various purposes, including to:

  • Analyze website traffic and usage
  • Improve functionality and personalize your experience
  • Offer targeted advertisements and promotions

You can modify your browser settings to refuse cookies or alert you when a cookie is being sent. However, please note that some features of the website may not work as expected if cookies are disabled.

6. Your Rights and Choices

  • Access and Update: You can review and update your personal details in your account settings or by contacting us.
  • Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain it.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us.
  • Cookies Preferences: You can manage cookie preferences through your browser settings. However, disabling cookies may impact your experience on our site.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its removal.

8. International Data Transfers

If you are accessing our website from outside [your country], please be aware that your data may be transferred to and stored in countries where our servers and third-party service providers are located. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Coull Collabs
Email: coullcollabs@gmail.com